Privacy Policy

The entity responsible for processing personal data is Owl´s Factory, Unipessoal Lda,
headquartered at Avenida Zeferino de Oliveira, 154, 4560-061 Croca, Penafiel, NIF 510896804. By using this site, the visitor consents to the collection and use of personal data.

Owl´s Factory may change any of the privacy policies on this website at any time without notice.


1.Data collection

We collect personal indentifiable information that is specifically and voluntarily provided by visitors to the Owl´s Factory website.

It is Owl´s Factory policy to limit the collection of information, so that it is only sufficient to satisfy the visitor´s request.

Visitors may also submit email adresses through the site. Each message will have the user´s name and email adress, as well as additional information that the user considers important to include in the message.

Owl´s Factory collects data about the companies that are its customers and the collaborating intermediares, namely name, email, address, charge, and telephone.


2.Use of personal data

The information obtained by the website is used exclusively for the purposes foreseen when this information is only shared with third parties, in accordance with point 4.

Owl´s Factory will not use personal data collected on our websites to promote unsolicited marketing activities.


3.Cookies and file registration

Cookies are used on our website to facilitate navigation for visitors on our website, as well as to assist efficient registration procedures.

The visitor can configure their browser to refuse cookies, however in this case, the website thereof may not function correctly.

Cookies are used to monitor and analyze the use of the website, allowing Owl´s Factory to identify and better serve the visitor.

Owl´s Factory does not share cookies with third parties, including external data providers or websites.


4.Third parties

It is Owl´s Factory policy to disclose information to third parties only in the following circumstances:

  • When requested by legally competent entities, through judicial notification, search warrant or other admissible legal procedure;
  • When explicity requested by the holder;
  • With payment management and processing entities;
  • With third parties related to the provision and contracted services.

Owl´s Factory do not store or collect personally identifiable information for the purposes of disclosing or selling to third parties for consumer marketing purposes or sending email adresses on behalf of third parties.



The Owl´s Factory website may contain links to other websites and email adresses of companies not belonging to Owl´s Factory. This Privacy Policy does not apply to these websites and email adresses.


6.Data storage

Visitor´s contact details will be saved for as long as necessary to respond to requests or until user requests the elimination of that information. Email adress information is only stored for a reasonable period to facilitate visitor requests.

The data will be retained for different periods, depending on the purpose for which it is intended and taking account legal criteria, necessity, and minimization of retention time.

It is our policy not to require visitors to access areas of the Owl´s Factory websites.



The customer is guaranteed the right to access, rectify, oppose, erase, limit, and portability of
their data. The exercise of these rights can be requested via email at [email protected].
[email protected].



Owl´s Factory has implemented appropriate technical and organizational measures to protect personal data against loss, misuse, alteration, or destruction. All Owl´s Factory employees follow a network security policy. Only authorized Owl´s Factory employees have access to personal data, which is also a bound by the duty of secrecy and confidentiality.


9.How to complain

Without prejudice to being able to submit complaints directly to the Control Authority, National Data Protection Commission (NDPC), using the contact details provided by this purpose.



Phone: +251 255 611 895 (Call to national fixed network)
Email: [email protected]
Adress: Avenida Zeferino de Oliveira, 154
4560-061 Croca Penafiel